We are Wowo Campsite Ltd. You can contact us at [email protected]. We are the controller of the information that we obtain from and about you. We understand and respect the importance of your privacy and we are committed to the fair and transparent processing and safeguarding of your personal information.
In providing our services to you, we must collect personal information from you and make subsequent use of it as detailed below.
HOW WILL WE COLLECT INFORMATION?
We will only collect personal information from you by specifically asking for it:
- When you make a booking with us via our internet booking facilities.
- When you write, telephone or email us to make an enquiry.
- When you register with us to receive newsletters or email updates.
WHAT INFORMATION WILL WE COLLECT?
We may collect all or some of the following information relating to you or other parties on your booking:
Nnames and contact details (including your telephone number, email and postal address)
HOW WILL WE USE THE INFORMATION YOU GIVE US?
When we make your booking, we must use your information in the following ways:
- To send you booking confirmation documentation.
- To contact you before your stay with a ‘Whats On’ email letting you know all the exciting things that are happening onsite.
- If you have booked any extra then we share your name with third party suppliers (Bushcraft/ Massage etc) so they know who is coming to their workshops.
- If you have not checked in and your booking is due to arrive then reception staff will attempt to call the mobile number before the office closes.
SECURITY AND RETENTION OF INFORMATION
We will take all necessary steps to make sure that the information we hold about you is kept secure at all times against unauthorised or unlawful loss or disclosure. We will retain it only for as long as it is needed for its original purpose or to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Any information no longer required will be deleted or disposed of confidentially and completely.
Cookies are small amounts of information which we may store on your computer.
UPDATES & CHANGES
As our privacy statement may change due to developments in the law we encourage you to re read this from time to time so you are aware of any changes in how we gather and use your personal information.
HAVE ANYTHING TO ASK?
You will no doubt have a handful of questions before you come camping. There is a ton of information around this site that should provide you with the answers you need. However if there is anything else, please check out our FAQs that should cover everything that you can think of. If there is still something missing, you can drop us a line.